thinkingVOICE and DEK AuctionManager Team Up to Provide a Complete End-to-End Solution for Sellers on eBay and eCommerce Websites

(PRWEB) June 24, 2004

thinkingVOICE, a sales and customer service optimization platform for small and midsize ecommerce businesses today announced its affiliation with DEK Consulting, creator of DEK AuctionManager.

We are pleased to be affiliated with DEK Consulting and to provide their customers with a simple solution to close more sales, says DC Cullinane, CEO, thinkingVOICE. For eBay sellers operating in a time sensitive environment, being able to provide instant service is vital to their business. And being able to speak to customers or prospective customers instills trust, another key factor for auction sellers success.

CallActivator buttons and links can be inserted anywhere you can cut an paste HTML, including auction listings, ecommerce sites, AdWords and banners, email messages, newsletters and direct marketing offers. To see a demo go to: http://thinkingvoice.com/demoFlash.htm or visit DEK at eBay Live in Booth 806.

Our goal is to provide the premiere operating solution from receiving merchandise to shipping. DEK Consulting teamed with Shoetime, an eBay Power Seller, and continues to work daily with each of our clients to ensure we have the most complete system available to eBay sellers today. DEK AuctionManager makes it easy for sellers to set up and operate their businesses and now they have a way to provide a free live phone connection to their customers. Shoetime, NSLMO and singleshoesource are our first customers to use the thinkingVOICE service. They like the fact that they can use their branding on CallActivator buttons and forms and offer the same level of service as larger companies with call centers, says David Andrews, CEO, DEK Consulting.

thinkingVOICE offers free trials of its service for 50 minutes to be used within 60 days.

To sign up go to: http://www.thinkingvoice.com/startfreetrial

About DEK Consulting

DEK Consulting develops cost effective inventory and fulfillment management software solutions for small businesses that enables them to compete head to head with larger corporations. Their DEK AuctionManager is an easy to use application that provides all the tools needed to succeed on eBay, from posting an item to payment processing, fulfillment and inventory management. The Company holds the #1 position in Google and Metacrawler search engines, and #4 in Lycos; DEK is also certified in the top 10 in UPS and USPS for shipping solutions. Find out more at http://www.dekconsulting.com or http://www.dekauctionmanager.com

About thinkingVOICE

thinkingVOICE is a highly flexible, hosted communication service that enhances the customer experience and increases revenue at commerce sites, auction listings, for service companies while providing a powerful conversion tool for any companys direct marketing and online advertising. Its CallActivator application provides live voice call back on demand. thinkingVOICEs intelligent call buttons and links can convey more than a voice connection. They combine telephony capability with contextual messaging and can deliver integrated information to multiple devices. thinkingVOICE works with ecommerce sites, auction listings, online ads, directories, email signatures, direct marketing offers, Google AdWords search optimization. For more information and to sign up for the free trial log on to: http://www.thinkingvoice.com/startfreetrial







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