Vivisimo Makes Customer Service 'High-Touch' Opportunity

Vivisimo Makes Customer Service 'High-Touch' Opportunity
With the promise of moving customer service from a nagging cost center to a "high-touch" opportunity for the enterprise, Vivisimo launched its CXO Mobile, an on-the-go solution that looks to optimize the customer service (CS) experience for the enterprise.
Read more on CMSWire

Colorful revival: Squirrel Hill home is an artful blend of traditional and modern
Mr. Pesenti did his postdoctoral work at Carnegie Mellon University on artificial intelligence and co-founded Vivisimo, located at Forbes and Murray avenues. He was the chief scientist and she used to work in operations. The company had grown to 250 …
Read more on Pittsburgh Post-Gazette

Benchmarking engine compares hospital performance data
Self-described benchmarking engine OnlyBoth on Tuesday released a public tool for comparing hospitals, showing off its comparative capabilities to the cloud and IoT vendors it hopes to woo. The tool is available here, and does provide an interesting …
Read more on Network World

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